Software Development Company in Dubai | Infynix Solutions
Case Study: See how we helped a healthcare business unify systems and scale faster.
Software Development · Dubai (Business Bay)

Software Development Company in Dubai

Custom web applications, mobile apps, business systems and AI features engineered for companies across Dubai, with the UAE tax, data and payment requirements designed in from the first sprint.

Connected devices and systems visualised as a single linked platform

Off-the-shelf software rarely fits a Dubai business for long. The trading company outgrows its accounting package, the clinic group runs three unconnected systems, the developer manages off-plan sales in spreadsheets, and the logistics firm has a warehouse system that does not know what the website sold.

Infynix Solutions builds the systems that replace that patchwork. Web applications, mobile apps, ERP and CRM platforms, integrations and AI-assisted features, delivered through a process that starts with how the business actually operates rather than with a feature list. Our UAE company is licensed in Ajman Free Zone, our engineering teams work across the UAE, the UK and India, and Dubai client work happens on site as often as it needs to.

The systems we build in the UAE carry requirements that a generic software vendor will not think about until it is expensive: 5 percent VAT with the Federal Tax Authority invoice format, 9 percent corporate tax record-keeping, the phased e-invoicing programme, the Personal Data Protection Law, Arabic interfaces and right-to-left layouts, and the payment gateways and cash-on-delivery workflows that UAE customers expect.

We work with trading and distribution companies, healthcare and clinic groups, real estate developers and brokerages, logistics and fleet operators, e-commerce brands, hospitality groups and professional services firms. Some need one focused application. Most need the connective tissue between the systems they already have.

How we work

  1. 01

    Discover

    A paid discovery phase producing a scoped roadmap you own outright.

  2. 02

    Architect

    Data model, integrations and infrastructure agreed before code.

  3. 03

    Build

    Fortnightly demos, working software, no black box.

  4. 04

    Hand over

    Your repositories, your infrastructure, documented.

Software development services for Dubai

Custom web application development

React, Next.js and Node.js applications with role-based access, real-time dashboards, document workflows and the integrations a UAE business runs on, built for scale from the first release.

Mobile app development for iOS and Android

Native and cross-platform apps in React Native and Flutter, with Arabic localisation, UAE payment integration and App Store and Google Play compliance handled as part of delivery.

ERP and business systems

Odoo implementation and customisation, or bespoke ERP modules for inventory, purchasing, sales, HR and finance, configured for UAE VAT, corporate tax and e-invoicing.

CRM development and integration

HubSpot, Zoho and Salesforce implementation, or custom CRM builds for sales processes that run on WhatsApp, with lead routing and reporting your team will actually use.

E-commerce platforms

Shopify Plus, WooCommerce and headless builds with Telr, PayTabs, Network International, Tabby and Tamara integration, cash-on-delivery workflows and courier connections.

System integration and APIs

Connecting ERP, CRM, e-commerce, banking, logistics and government portals so data is entered once and flows everywhere it is needed.

AI features and automation

Document extraction, demand forecasting, chat assistants trained on your own data, and workflow automation that removes the manual steps between systems.

Cloud infrastructure and DevOps

AWS, Azure and GCP deployments in UAE regions where residency matters, with CI/CD pipelines, monitoring, backups and security hardening.

What a Dubai build includes by default

UAE VAT and FTA invoicing

Tax invoice and credit note formats that satisfy Federal Tax Authority requirements, with VAT return data ready for the filing.

E-invoicing readiness

Data structures and integration points prepared for the UAE e-invoicing programme, which is being phased in from 2026.

Corporate tax records

The audit trail, document retention and reporting a 9 percent corporate tax regime requires, designed into the data model rather than bolted on.

Arabic and RTL interfaces

Bilingual UI with proper right-to-left layout, Arabic typography and Hijri date support where the business needs it.

PDPL-aware data handling

Consent, access, retention and deletion handled in line with the UAE Personal Data Protection Law, with data residency options in UAE cloud regions.

UAE payments

Telr, PayTabs, Network International, Checkout.com, Stripe UAE, Tabby and Tamara integrated as the business needs, with cash on delivery reconciled properly.

WhatsApp Business API

Notifications, order updates and sales conversations through the channel UAE customers actually use, logged against the record.

Full handover

Source code, infrastructure, documentation and credentials in your name. You are never locked to us to run what you paid for.

Typical scope and timeline

EngagementTypical timeline
Discovery and technical specification2 to 3 weeks
MVP web or mobile application8 to 12 weeks
Odoo or ERP implementation10 to 20 weeks
CRM implementation and integration4 to 10 weeks
E-commerce platform8 to 16 weeks
Enterprise platform4 to 8 months
Support and maintenanceMonthly

Systems we build most often in Dubai

Trading and distribution

Inventory, purchasing, multi-warehouse stock, sales orders and VAT-compliant invoicing in one system, with the accounting package fed automatically.

Clinics and healthcare groups

Patient management, appointment scheduling, insurance claim workflows and reporting that work across multiple branches and respect health data obligations.

Real estate developers and brokers

Off-plan sales platforms, unit inventory, broker portals, payment plan tracking and CRM integration for the full lifecycle from lead to handover.

Logistics and fleet operators

Dispatch, tracking, proof of delivery, driver apps and customer portals connected to the billing system.

E-commerce and retail

Storefronts, order management, returns handling and marketplace integration with Amazon.ae and noon where the channel justifies it.

Professional services and free zone firms

Client portals, document workflows, time and billing, and the compliance records a licensed firm needs to keep.

How we engage

Fixed-scope project

Discovery produces a specification and a fixed price. Best when the problem is well understood and the scope can be agreed before code is written.

Dedicated team

A named team working on your roadmap month to month, with sprint planning and demos. Best for products that will keep evolving.

Discovery first

A paid two to three week engagement that produces the specification, architecture and estimate, whether or not we build it.

Support and evolution

SLA-backed maintenance, monitoring and continuous improvement for systems we built or systems we inherited.

Building for UAE tax and e-invoicing from day one

Every system that touches money in the UAE now sits inside three regimes at once. Value added tax at 5 percent has applied since 2018, with the Federal Tax Authority prescribing what a tax invoice must carry. Corporate tax at 9 percent applied from financial years starting June 2023, and it brought record-keeping obligations that a spreadsheet does not meet. The e-invoicing programme, being phased in from 2026, will require invoices to flow through accredited service providers in a structured format.

A system designed without those requirements will need them retrofitted, and retrofitting tax logic into a live database is slow, risky and expensive. We design the data model, the document formats and the integration points for all three from the first sprint, so the finance team gets what they need for filings without exports and manual reconciliation.

FTA-compliant documents

Tax invoices, simplified invoices and credit notes with the required fields, TRN handling and sequential numbering.

VAT return data

Output and input VAT reported by emirate and category, ready for the return, with the reverse charge handled where it applies.

E-invoicing integration points

Structured invoice data and API hooks prepared for accredited service provider integration as the mandate phases in.

Corporate tax audit trail

Immutable document history, retention rules and reporting that supports the corporate tax return and any audit.

Data protection and residency in the UAE

The UAE Personal Data Protection Law, Federal Decree-Law 45 of 2021, set out obligations on consent, purpose, access and cross-border transfer that apply to most businesses processing personal data in the country. Free zones such as DIFC and ADGM have their own data protection regimes with their own regulators. Health data in Dubai has additional rules under the health data law. Where your customers and your licence sit determines which rules apply to the system we build.

We design data handling to the applicable regime and offer hosting in UAE cloud regions from AWS, Microsoft Azure and Google Cloud where residency is required or preferred. That decision is made in discovery, not after a compliance review flags it.

Consent and purpose

Consent capture, purpose limitation and preference management built into the product rather than added as a banner.

Access and deletion

Workflows to answer subject access and deletion requests from the system itself, within the required timeframes.

UAE cloud regions

Deployment to UAE regions where data residency matters, with backups kept in region.

Free zone regimes

DIFC and ADGM data protection requirements applied where the entity is licensed there.

Arabic, English and the interfaces in between

A system for a Dubai business is used by a workforce and a customer base that may speak Arabic, English, Hindi, Urdu, Tagalog and more. The interface has to work in at least Arabic and English, and right-to-left layout is not a translation task. It changes navigation, iconography, forms, tables and every date and number field.

We build bilingual interfaces with proper RTL layout as a first-class requirement. Where the business runs on Hijri dates for some purposes, the system handles both calendars. Where customer communications go out, they go out in the language the customer chose, through the channel they use, which in the UAE is usually WhatsApp.

RTL layout

Mirrored layouts, Arabic typography and bidirectional text handled across every screen, not just the public pages.

Content in both languages

Translation workflows for product data, documents and notifications so nothing ships in only one language by accident.

Localised formats

Dates, currency, addresses and phone numbers formatted for the UAE across the product.

Multilingual support content

Help content, notifications and templates maintained in each language the business serves.

Payments, delivery and the UAE customer

UAE e-commerce runs on habits that surprise teams who have only built for Europe or the United States. Cash on delivery remains widely used and produces return rates that the order system has to handle. Buy now, pay later through Tabby and Tamara is a mainstream checkout option. Card acquiring runs through local gateways such as Telr, PayTabs and Network International, or through Checkout.com and Stripe UAE, each with different settlement and dispute behaviour. Delivery runs through couriers whose APIs vary widely in quality.

We have integrated all of these and know where the edges are. The order system we build reconciles cash on delivery properly, records payment method against margin so the business can see what COD returns actually cost, and connects to the courier network with tracking that reaches the customer over WhatsApp and SMS.

Gateway integration

Telr, PayTabs, Network International, Checkout.com and Stripe UAE, with tokenisation and 3D Secure handled correctly.

Buy now, pay later

Tabby and Tamara at checkout with settlement reconciled into the accounts.

Cash on delivery workflow

COD orders, courier remittance, returns and margin reporting handled end to end.

Courier connections

Aramex, Fetchr, Quiqup and others integrated with tracking pushed to the customer.

Replacing spreadsheets and legacy systems without stopping the business

Most of our Dubai engagements are not greenfield. There is an accounting package that must stay, a legacy system that holds fifteen years of records, and a set of spreadsheets that everyone depends on and nobody trusts. The job is to replace the parts that are failing while keeping the business running, and to migrate data without losing history.

We plan migration as a workstream of its own: data mapping, cleaning, trial migrations, reconciliation reports and a cutover plan with a way back. Legacy systems are wrapped with APIs and retired in stages rather than switched off on a Thursday. The staff who run the old process are part of the design of the new one, because they know where the exceptions are.

Data migration

Mapping, cleaning, repeated trial migrations and reconciliation so the new system opens with correct balances and history.

Staged retirement

Legacy modules replaced one at a time, with both systems reconciled during the overlap.

Integration over replacement

Systems that work are integrated, not rebuilt. The accounting package usually stays.

Training and adoption

Role-based training and documentation, with the first month of live use supported closely.

AI features that earn their place

AI in a business system is worth building when it removes real manual work or makes a decision better, not because a pitch needed the word. In UAE businesses the practical wins are usually document handling and forecasting: extracting data from supplier invoices, customs documents and trade licences, forecasting demand across seasonal peaks, drafting responses to routine customer enquiries in Arabic and English, and flagging the exceptions in a process so a person only looks at the cases that need one.

We build these features on top of the operational system, using your data, with humans reviewing the output until the accuracy justifies removing them. Where the feature needs a language model, we choose the model and the hosting with data protection in mind.

Document extraction

Invoices, delivery notes, IDs and licences read into structured records with review queues for exceptions.

Forecasting

Demand, cash flow and staffing forecasts built from your history and the UAE seasonal calendar.

Assistants on your data

Internal and customer-facing assistants that answer from your documents and systems, in both languages.

Workflow automation

Approvals, notifications and hand-offs between systems automated with the exceptions routed to people.

How a build runs, week by week

Discovery takes the first two to three weeks: workshops with the people who run the process today, a map of the systems and data involved, a written specification, an architecture and a fixed estimate. Design follows, with clickable prototypes reviewed by the people who will use the screens, because the finance clerk and the warehouse supervisor find the problems that a project sponsor never sees.

Build runs in two-week sprints with a working demo at the end of each one, so progress is something you can click rather than a status report. Data migration rehearsals start early. User acceptance testing runs on a staging environment with real data. Go-live is planned with a cutover checklist, a rollback path and the team on site for the first days of live use. Support begins the day the system goes live, not after a warranty period ends.

Weeks 1 to 3

Discovery, specification, architecture and fixed estimate.

Weeks 3 to 5

Prototypes reviewed with the people who will use the system.

Sprints

Two-week cycles with a working demo at the end of each.

Go-live and support

Rehearsed cutover, on-site presence and SLA support from day one.

Security, hosting and support

A business system is only as good as its uptime and its security. We deploy to AWS, Azure or Google Cloud, in UAE regions where residency matters, with infrastructure defined as code, automated backups tested by restoring them, monitoring that pages a person, and security practices that cover access control, secrets management, dependency updates and penetration testing where the risk justifies it.

After launch, support runs on a service level agreement with named response times, a monthly maintenance allowance and a roadmap for improvements. Systems we inherit from other vendors go through an assessment first so we know what we are taking on.

Infrastructure as code

Environments reproducible from source, so recovery and scaling are procedures rather than emergencies.

Backups and recovery

Automated backups with tested restores and a documented recovery time.

Security practice

Role-based access, encrypted secrets, dependency scanning and periodic penetration testing.

SLA-backed support

Named response and resolution times, monitoring and a monthly improvement allowance.

A UAE engineering partner with reach into Dubai

Infynix Solutions is licensed in Ajman Free Zone and delivers software for businesses across the UAE. Dubai work is done on site for discovery workshops, sprint reviews, migrations and go-live, and remotely for the sprints in between. Engineering capacity comes from our teams in the UAE, the UK and Kochi in India, which is how we keep senior engineers on every project at UAE rates that make sense for a mid-sized business.

The regulatory context we build for, VAT, corporate tax, e-invoicing, PDPL, DHA and RERA rules, is the context our UAE clients operate in daily, and it is designed into the systems rather than discovered at audit time. That is the difference between a vendor who can write code and a partner who has built for the UAE before.

The discovery call is free and technical. Bring the current systems, the spreadsheets and the pain, and we will tell you what we would build first and what we would leave alone.

Map showing the regions Infynix Solutions delivers into across the UAE

Frequently Asked Questions

How much does custom software development cost in Dubai?

Scope drives the number, so the honest answer comes after a short discovery rather than before it. What we commit to in advance is that the quote is fixed for the agreed scope, that there are no surprise extras, and that we tell you when a cheaper route would serve you better.

How long does a typical software project take?

An MVP takes 8 to 12 weeks. An ERP or CRM implementation runs 4 to 20 weeks depending on scope and data migration. Enterprise platforms take 4 to 8 months, delivered in releases so value arrives before the final milestone.

Do you build systems that comply with UAE VAT and e-invoicing?

Yes. Tax invoice and credit note formats that meet Federal Tax Authority requirements, VAT return data and a corporate tax audit trail are part of the standard data model. Integration points for the e-invoicing programme, which is being phased in from 2026, are designed in so the system can connect to an accredited service provider when the business is required to.

Can you build in Arabic with right-to-left layout?

Yes. Bilingual interfaces with proper RTL layout, Arabic typography and localised formats are a standard requirement in our UAE builds, applied to internal screens as well as customer-facing ones.

Which payment gateways do you integrate?

Telr, PayTabs, Network International, Checkout.com and Stripe UAE for cards, Tabby and Tamara for buy now, pay later, and cash on delivery workflows with courier remittance reconciled. We recommend a gateway based on your volumes, settlement needs and the acquiring bank relationship you already have.

Do you implement Odoo?

Yes. Odoo is our default recommendation when a business needs standard ERP modules with UAE localisation and does not need a fully bespoke system. We implement, configure, customise and integrate it, and we build bespoke modules where Odoo does not fit.

Can you integrate with our existing accounting software?

Yes. Most of our Dubai builds keep the existing accounting package, whether that is Zoho Books, QuickBooks, Tally, Xero or Odoo, and feed it from the operational system so the finance team works in the tool they know.

Where will our data be hosted?

Where it needs to be. AWS, Microsoft Azure and Google Cloud all operate UAE regions, and we deploy there when data residency is required or preferred. For DIFC and ADGM entities we apply the free zone data protection regime. The decision is made in discovery and documented.

Do you provide support after launch?

Yes. Support runs on a service level agreement with named response times, monitoring, backups and a monthly allowance for improvements. We also take over systems built by other vendors after an assessment.

Can you modernise a legacy system without stopping the business?

Yes. We wrap legacy systems with APIs, migrate data in rehearsed stages with reconciliation at each step, and retire old modules one at a time. The business keeps running during the overlap and there is always a way back at cutover.

Who owns the code?

You do. Source code, infrastructure, documentation and credentials are handed over in your name, and the system is built so another competent team could run it. We would rather keep clients by being good than by being unavoidable.

Where are you based and do you work on site in Dubai?

Our UAE company is licensed in Ajman Free Zone, with engineering teams in the UAE, the UK and India. We work on site in Dubai for discovery, sprint reviews and go-live, and remotely between those points. We do not claim a Dubai office, because accurate business details matter to us and to search engines.

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Talk to Infynix About Software Development in Dubai

Tell us what you are trying to grow and we will tell you honestly whether we are the right people for it.

C1 Building - Office C1 1F-SF6540, Free Zone, Al Butain, Ajman
+971 54 257 5702 · office@infynixsolutions.ae